The umbrella

Understanding AI influence

GEO, AEO, SEO, and LLM monitoring get pitched as separate categories, each with its own vendor and acronym. They are not separate. They are four views on one question: what does AI say about you, to whom, and can you change it? This page is the map. Pick the piece you need, or read straight through.

The shift

Buyers ask AI before they ask you.

Someone deciding between two banks, two medical aids, or two insurers increasingly asks an AI assistant first, not a search engine. The assistant answers in a sentence, names a shortlist, and the buyer often stops there. No click reaches your site, no keyword ranking moves, nothing shows up in your existing analytics. The conversation that decided the sale happened somewhere you cannot see.

Understanding AI influence means treating that invisible conversation as measurable, not mysterious. It is not one tool or one metric. It is the discipline of finding out what AI systems say, why they say it, and what closes the gap between what they say and what you want them to say.

Part 1

What AI says about you right now (measurement)

The starting point is always the same: ask the major AI models the questions your buyers actually ask, and record the answers. That covers brand mentions, share of voice, which competitors get named alongside you, how you get described, and which web sources the models cite while answering.

This is measurement, not optimisation. You are not changing anything yet. You are finding out what is already true, which is usually the most surprising step in the whole process.

  • Brand and entity mentions across ChatGPT, Claude, Gemini, Grok, and Perplexity
  • How AI characterises you: the words and attributes that recur next to your name
  • Which sources the models cite, and whether any of them are yours

Part 2

Why the same question gets a different answer

AI models tailor answers to the person asking. A retiree and a student asking the same insurance question get different recommendations, different reasoning, and different sources, because the model is guessing at what each of them needs. A measurement that ignores this averages over exactly the variation that matters commercially.

This is the part most tooling in this category skips, because it is harder to build than a single anonymous prompt. Ignoring it does not remove the variation, it just means you stop being able to see it.

Part 3

Changing what AI says (GEO and AEO)

Once you know what AI says and why, the next question is whether you can change it. Generative Engine Optimisation (GEO) and Answer Engine Optimisation (AEO) are the practice of structuring your content, citations, and web presence so AI systems are more likely to mention, cite, or recommend you. In practice the two labels have merged; the tactics are the same regardless of which acronym a vendor uses.

The honest version of this work is unglamorous: accurate, current information in the places models actually read and cite. There is no prompt-injection trick or hidden-text shortcut that reliably changes what a model says, and several that claim to can get a site penalised instead.

Part 4

The discipline, end to end

Put together, understanding AI influence is a loop, not a one-off report: measure what AI says today, segmented by the audiences who matter to you; find where the gap is between that and what you want; do the unglamorous content and citation work to close it; measure again to see whether it moved.

llmeknow runs that whole loop. It generates audience segments and questions from a description of your market, runs every question through every major model in each audience’s context, extracts and deduplicates every mention, and tracks the movement wave over wave, alongside a Search Intelligence module that turns the search queries and cited sources it observes into a prioritised GEO action list.

Common questions

See what AI already says about you.

llmeknow runs the full loop: measurement, audience segmentation, and the GEO action list, in one platform.