Privacy Policy
Last updated: 14 February 2026
This Privacy Policy explains how MurmurInt ("we", "us") collects, uses, shares, and protects personal information when you use LLMeKnow (the "Service").
1. Where we operate and where data is processed
We operate from South Africa. Our servers and service providers may be located outside South Africa (for example, in Germany). This means your information may be processed internationally.
2. Information we collect
- account information (such as email address)
- authentication and session information needed to keep you signed in
- usage information (such as pages viewed and actions taken)
- technical information (such as device, browser, and IP address)
3. How we use information
- to provide and operate the Service
- to secure the Service and prevent abuse
- to support customers and respond to queries
- to improve features and performance
4. Legal basis and compliance
We process personal information in line with applicable laws, including South Africa's POPIA where it applies. Depending on your location and the context, other laws (including GDPR) may also apply.
5. Sharing and processors
We may share information with service providers who help us run the Service (for example, hosting, authentication, monitoring). They may process information on our behalf under appropriate contractual safeguards.
6. Data retention
We retain personal information only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
7. Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure.
8. Your rights
You may have rights to access, correct, delete, or object to processing of your personal information, subject to applicable law.
9. Contact
Privacy enquiries: hello@llmeknow.com